Refund policy
Return & Refund Policy
Thank you for shopping with Life's a Lyric™! 🎵
Our products are made to order, and we want you to know exactly what to expect before purchasing.
Made-to-Order Merchandise
Life's a Lyric™ merchandise is produced specifically for you after your order is placed.
Because of this, we do not accept returns or exchanges for:
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Changes of mind or buyer's remorse
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Incorrect sizes or colors selected at checkout
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Personal preferences regarding a correctly produced item
Please review your order carefully before completing checkout.
Sizing charts and product measurements are provided on applicable apparel listings. We encourage you to use these resources to select the appropriate size.
Items that arrive damaged, defective, misprinted, or materially different from their descriptions are handled separately, as outlined below.
Nothing in this policy limits rights or remedies available under applicable law.
Order Changes and Cancellations
Orders are submitted for fulfillment promptly after purchase.
Once an order is placed, changes or cancellations cannot be guaranteed. Depending on the fulfillment status, changes or cancellations may not be possible.
We do not provide immediate email support or guarantee that requests can be reviewed before production begins.
Please verify your items, sizes, colors, quantities, and shipping address before placing your order.
Damaged, Defective, or Incorrect Merchandise
If you receive a damaged, defective, misprinted, or incorrect item, please contact us within 30 days of delivery at lifesalyric.llc@gmail.com.
Include:
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Your order number
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A description of the problem
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Clear photographs showing the issue
We'll review your claim and arrange an appropriate resolution, such as a replacement or refund, at no additional cost for a verified product-quality or fulfillment error.
Please do not mail items back unless we provide specific return instructions.
Lost or Missing Packages
If your order hasn't arrived by its estimated delivery date, please review your tracking information first.
If tracking does not resolve the issue, contact lifesalyric.llc@gmail.com with your order number and shipping details.
Please report suspected lost shipments within 30 days of the estimated delivery date so we can investigate promptly.
We'll work with our fulfillment partner to determine the appropriate resolution.
Exchanges
We do not offer exchanges for sizing, color preferences, or changes of mind.
If you'd like a different size or color, a new purchase is generally required.
If an item was produced incorrectly or arrived defective, please refer to the Damaged, Defective, or Incorrect Merchandise section.
Refunds
When a refund is approved, it will be issued to the original payment method.
Please allow up to 10 business days for processing. Financial institutions may take additional time to post the refund.
If you haven't received an approved refund after 15 business days, please contact us.
Customer Support
For legitimate order issues, defective merchandise, or questions not answered by our product descriptions and policies, contact:
We review inquiries during normal business operations. Immediate responses and real-time order modifications are not available.
Life's a Lyric™ — Create Your Verse™. 🎵